945 Street Road Southampton, PA 18966 215-364-1390 Hydrant Flushing The Water Authority has scheduled the fall hydrant flushing program. Click here to find out when it will take place in your neighborhood. Service Calls Attention Customers: New Payment Method Available Now you can make your payments using debit and credit cards. This type of payment must be made in person at the Authority Building Office. Call-in payments cannot be accepted. To place a service call please dial (215) 364-1390 Monday thru Friday between 8:30 AM and 4:30 PM. A $25.00 charge may be assessed for any problem that is NOT the responsibility of the Water & Sewer Authority. Should you have an emergency after hours or on a holiday call (215) 357-8900. An Authority employee will promptly return your call. A Water & Sewer Authority employee is available 24 hours a day, 7 days a week. Frequently Asked Questions Q: Can I connect my sump pump, roof leaders, and/or downspouts to the sanitary sewer line? A: No. This is against U.S.T. Ordinance #234 that prohibits the introduction of storm water into the sanitary sewer system. This ordinance, passed in 1984, carries a maximum fine of $1,000.00 per day and 90 days imprisonment. Mission Statement The mission of the Water and Sewer Authorities is to provide quality water and service to all of our customers, at all times, at a reasonable cost. Our water meets or exceeds all of the criteria established by the Pennsylvania Department of Environmental Protection (PADEP) and the United States Environmental Protection Agency (USEPA). Q: What activities in my home use the most water? A: Toilet flushing 40% Bath & shower 32% Laundry 14% Dishwashing 6% Cooking and Drinking 5% Bathroom sink 3% Q: Where does the water go after it goes down the drain? A: If you are connected to the sewer system, all the drains in your home are connected to a single pipe that leads to the street. The pipe in the street collects wastewater from other homes in town and flow to a large pumping station. Since we do not have a treatment plant, we pump our wastewater to the City of Philadelphia, through Lower Southampton Twp. There the water is treated and cleaned. Q: Where does the Water Authority get its water from? A: The Water Authority gets about 80% of our water from the City of Philadelphia Treatment Plant located in the Northeast. About 20% comes from three deep municipal wells throughout town. Site design by DiAnn Ohama.